Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return:

• The item must be unused, in its original condition, and in its original packaging.
• Proof of purchase, such as your order confirmation or receipt, is required.

Certain items may not be eligible for return, including:

• Personalized or custom-made products
• Gift cards
• Clearance or final sale items
• Perishable goods (if applicable)

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, a refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. Please contact us within 7 days of delivery to arrange an exchange.

Return Shipping

Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs. Original shipping charges are non-refundable unless required by law.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can resolve the issue promptly.

Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team. We're happy to assist you.